All products sold via Polar (including those linked from the Framer Marketplace) are digital goods (Framer components, templates, and related digital assets).
Delivery is instant after successful payment.
No Refunds for Digital Products
Due to the nature of digital products, all sales are final once the product has been delivered or accessed.
I do not offer refunds, exchanges, or cancellations after access has been granted, except in the limited cases described below.
Instant Delivery & EU Right of Withdrawal
All products are delivered immediately after payment.
By completing your purchase and checking the required box at checkout, you expressly agree that:
Delivery of the digital content begins immediately after purchase
You lose your statutory right of withdrawal (Widerrufsrecht) under EU/German consumer law once access to the product has started
This is in accordance with § 356 Abs. 5 BGB and Article 16 of the EU Consumer Rights Directive.
Exceptions
I will provide a free replacement or, if necessary, a full refund in the following cases:
The product file is corrupted or cannot be accessed
The product does not match the description on the product page
A clear technical issue prevents normal use of the component
In these cases, please contact me within 14 days of purchase. I will resolve the issue as quickly as possible.
United States & Rest of World
Outside the European Union, all sales of digital products are final once access has been delivered.
Refunds may be issued at my sole discretion in case of technical defects.
How to Contact Me
For any issues or questions regarding your order, please email:
Please include your order number / Polar order ID and a short description of the problem.
Payments are processed by Polar (my Merchant of Record).
Any approved refund will be issued by Polar to the original payment method.
Last updated: 14 August 2026